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netflix unexpected error

How to Fix Netflix Unexpected Error

Netflix is one of the most popular video streaming platforms and you can use Netflix from the browser or use Netflix as an application.But sometimes users faced an error named Netflix unexpected error and this error most commonly occurred when your internet connection is weak.

Users can easily resolve the Netflix unexpected error with the help of this content.

Methods to fix Netflix unexpected error:

There are some solutions given to fix an unexpected error of Netflix.

Clear the cache from Browser:

Cleaning the browser’s cache is one of the best solutions to fix the Netflix unexpected error. To clear the browser’s cache, follow the steps given below:

  • Firstly, you need to open Google chrome in your system.
  • After that, click on the hamburger menu (the three dots) that appeared at the top right-side corner.
  • Then search for the option more tools and click on it.
  • After that, click on the option named Clear browsing data and selects the Advanced tab.
  • After this, select the All-time option under the Time range drop-down menu.
  • Now, check those boxes which you want to delete from your browser.
  • At last, click on the Clear data

If this solution does not works then move to the next solution.

Check the Internet Connection:

As you know that Netflix needs a strong internet connection. So, it is possible that you are connected to a weak internet network that’s why you faced this error. You need to change your internet connection to resolve the error that occurred on Netflix.

Reset the browser:

This process automatically restores the browser to their default settings and turn off the extensions. To reset the browser, follow the steps given below:

  • Open the Google Chrome browser first in your system.
  • Then type chrome://settings/ in the address bar of the Google Chrome browser and press enter.
  • After that, you need to click on the Advanced option showing under the Settings
  • Now, scroll down and locate the option named Restore settings to their original defaults and click on that option.
  • In the end, you need to click on Reset Settings

If the Netflix unexpected error still persists then go to the next option.

Update the Browser:

An outdated version of Browser creates a problem in Netflix when you are using the Netflix in the Browser. So, you need to update the browser.

Follow the steps given below to update the browser:

  • Firstly, open the Google chrome in your system.
  • Now, select the hamburger menu (the three dots) and then click on the help
  • After that, click on the option named About Google Chrome.
  • Now, the browser will automatically check for updates and after the updating click on the relaunch

Reinstall the Netflix app:

For fix the Netflix unexpecting error you need to delete the existing Netflix app from your device and install it again in your device.

To reinstall the Netflix app, go through the steps given below:

  • Press the Windows + Q key to open Cortana’s search box in your system.
  • Then type apps in the search box of Cortana’s box and select the Apps and Features
  • After that, select the Netflix app and then click on the uninstall
  • Then click on the uninstall button again to confirm this action.
  • After uninstalling, go to the official website of the Netflix app and then click on Get option to install the Netflix app.
  • In the end, follow the on-screen instructions to complete the installation process of the Netflix app.

Restart your device:

If the Netflix unexpected error still persists then the last solution is to restart your device to remove this error. So, you need to restart your device and check that the unexpected error solved or not.

These above solutions work to fix the unexpected error that occurred in Netflix when using it on the browser.

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Ujjwal Abhishek